Privacy Policy

Introduction

At Sovthysalira, we take your privacy seriously. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our financial valuation training platform and related services. We believe transparency is key to building trust, which is why we've made this policy as clear and detailed as possible.

By accessing our website at Sovthysalira.com or using our services, you agree to the terms outlined in this privacy policy. If you don't agree with any part of this policy, please don't use our services. We reserve the right to update this policy as our business evolves, and we'll always notify you of significant changes.

Information We Collect

Personal Information You Provide

When you interact with our platform, we collect various types of information that you voluntarily provide to us:

• Account registration details including your full name, email address, phone number, and professional background
• Payment information such as billing addresses and payment method details (though we don't store credit card numbers directly)
• Profile information including your educational background, work experience, and career interests
• Communication data from emails, support tickets, feedback forms, and course discussions
• Learning preferences and goals you set within your account dashboard
• Content you create or submit, including assignments, forum posts, and course evaluations

Automatically Collected Information

Our systems automatically collect certain information about your device and how you use our services:

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on different sections, and feature interactions
• Learning analytics including course progress, completion rates, quiz scores, and study patterns
• Technical data like error logs, performance metrics, and system diagnostics
• Location data based on your IP address (general geographic region, not precise location)

Third-Party Information

Sometimes we receive information about you from other sources, including business partners, marketing companies, and publicly available sources. This helps us better understand our users and improve our services, but we only accept such data from reputable sources that comply with privacy regulations.

How We Use Your Information

We use the information we collect for several legitimate business purposes, always with your privacy in mind:

Purpose	Description	Legal Basis
Service Delivery	Providing access to courses, tracking progress, and delivering personalized learning experiences	Contract Performance
Communication	Sending course updates, support responses, and important service notifications	Legitimate Interest
Platform Improvement	Analyzing usage patterns to enhance our courses and platform functionality	Legitimate Interest
Marketing	Sharing relevant course recommendations and educational content (with consent)	Consent
Security	Protecting against fraud, unauthorized access, and maintaining system security	Legitimate Interest

We also use your information to comply with legal obligations, resolve disputes, and enforce our terms of service. In some cases, we may use aggregated, anonymized data for research purposes or to share industry insights, but this data cannot be traced back to individual users.

Information Sharing and Disclosure

We don't sell your personal information to third parties, period. However, there are specific circumstances where we may share your information:

Service Providers

We work with trusted third-party companies that help us operate our platform. These include payment processors, email service providers, cloud hosting companies, and analytics tools. All our service providers sign strict confidentiality agreements and are only allowed to use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We'll notify you of such disclosures unless prohibited by law. We may also share information to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

If Sovthysalira is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy.

Data Security and Protection

Protecting your personal information is a top priority for us. We've implemented comprehensive security measures to safeguard your data:

• Industry-standard encryption for data in transit and at rest using AES-256 encryption
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication for all administrative access to our systems
• Strict access controls ensuring only authorized personnel can access personal data
• Regular backup procedures with encrypted storage and disaster recovery protocols
• Employee training on data protection and privacy best practices
• Incident response procedures for potential security breaches

While we use robust security measures, no online service is 100% secure. We encourage you to use strong passwords, enable two-factor authentication where available, and keep your account information confidential. If you suspect unauthorized access to your account, contact us immediately.

Your Privacy Rights

You have several important rights regarding your personal information. Here's what you can do and how to exercise these rights:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured, machine-readable format within 30 days of your request. You can access much of this information directly through your account dashboard.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can update it through your account settings or contact us for assistance. We want to ensure your information is always current and correct.

Deletion and Erasure

You can request deletion of your personal information, though some data may need to be retained for legal or legitimate business purposes. When you delete your account, we'll remove your personal information within 90 days, though some anonymized data may remain in our systems.

Restriction and Objection

You can object to certain processing of your data or request that we restrict how we use your information. This includes opting out of marketing communications, though we may still need to send service-related messages.

Data Retention

We keep your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Here are our general retention periods:

• Account information: Retained while your account is active and for 3 years after closure
• Course progress and learning data: Kept for 5 years to support your continued learning journey
• Payment information: Stored for 7 years as required by financial regulations
• Communication records: Maintained for 2 years for customer service purposes
• Marketing data: Deleted immediately upon unsubscribing or annually for inactive users
• Technical logs: Automatically deleted after 12 months unless needed for security investigations

Some data may be retained longer if required by law or for legitimate business purposes like fraud prevention. We regularly review our data retention practices and securely delete information when it's no longer needed.

International Data Transfers

While Sovthysalira operates primarily in South Africa, some of our service providers and systems may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place:

• We only work with countries that have adequate data protection laws or service providers with proper certifications
• All international transfers are covered by appropriate legal mechanisms like Standard Contractual Clauses
• We conduct regular assessments of international service providers to ensure ongoing compliance
• Sensitive personal information is encrypted during all international transfers

If you have concerns about international data transfers, please contact us and we'll provide more specific information about where your data is processed and the safeguards in place.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Performance cookies: Help us understand how users interact with our site
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We respect "Do Not Track" signals and provide clear options for managing your cookie preferences.

Children's Privacy

Our services are designed for professionals and adults seeking financial education. We don't knowingly collect personal information from children under 16. If we become aware that we've inadvertently collected information from a child, we'll delete it promptly and take steps to prevent future collection.

Parents or guardians who believe their child has provided personal information to us should contact us immediately. We'll work quickly to remove any such information from our systems.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice on our website
• Update the "last modified" date at the top of this policy
• Provide a summary of key changes in plain language

We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. Continued use of our services after policy changes indicates your acceptance of the updated terms.